Middle Park Medical Center Growth
We will be working more on accountability in the future to ensure we transform into the employer of choice and provider of choice.
The past week was a very challenging week in a lot of areas in the MPMC organization. However, when push came to shove we pulled through. This makes me proud to be a part of something great. I look forward to watching MPMC grow into a great provider and employer of choice.
In the little time that I have been at MPMC one area needs addressed. This also goes for the majority of other organizations across all spectrums of industry; this is accountability. O’Hagan, J., & Persaud, D. (2009) states that “accountability encompasses the procedures and processes by which one party justifies and takes responsibility for its activities such as for achieving various organizational goals”.
As health care workers this can be anything from not taking responsibility for medication errors, blaming others for your mistakes and letting your co-worker down by not performing your job in accordance to normal standards. Accountability comes from the top level of CEO, COO and CNO holding each other accountable down to the most important health care workers….the front line workers.
We will be working more on accountability in the future to ensure we transform into the employer of choice and provider of choice. In the meantime watch the video…there is a lot of take away in it.